How do I contact Ticketek by phone?
If you have not received all of your expected SMS’s to the nominated mobile number, please contact the Ticketek Call Centre on 132 849. Your confirmation email should include all of your delivery details plus your customer information.
Who owns TEG Pty Ltd?
Affinity Equity Partners
Can I refund my Ticketek tickets?
Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law).
Is ticketek safe?
Ticketek has a secure transaction environment for commerce on the Internet. Our online transaction system uses Secure Sockets Layer technology (SSL) to ensure your online shopping experience is safe and secure at all times.
Can you use print at home tickets on your phone?
If you have selected Print-at-Home as your delivery option, you will need to print and take a physical copy of your tickets to the venue. You will not be able to show your tickets on your phone screen at the venue, as the barcode will need to be printed in order for venue staff to scan and validate your ticket .
How do I contact Ticketmaster Australia?
Customer Service Should you have any questions or enquiries please visit our Frequently Asked Question section on our website by clicking here. Alternatively please contact us on 136100 and follow the prompts.
Who owns Ticketek?
TEG Pty Ltd
Who owns Ticketmaster?
How long do ticketek refunds take?
approximately 60 days
Can you change seats ticketek?
It’s important to remember that we do not offer any exchanges once you ‘ve made your booking, so please make sure you ‘re happy with the location of your seats before you book. You can check our full Terms and Conditions.
How do I sell tickets on Ticketek?
Mobile tickets In case you opted for a mobile ticket when you made the purchase, you have to options: Ticketek allows to download all mobile tickets as regular PDF (print at home) tickets . You can copy and paste your mobile ticket link directly on Tixel — click “ Sell my ticket ” and then choose “Mobile tickets ”
How can I prove my tickets are real?
If you’re worried that the tickets you’ve purchased are fake, an easy way to check is to call the box office and ask them to verify . You can do this as soon as you have the tickets in hand or online.
Is the ticket merchant genuine?
Is it safe to purchase tickets through The Ticket Merchant ? Yes. The Ticket Merchant is an Australian owned and operated ticket marketplace, providing a safe and secure platform for people to buy and sell tickets to live events.
What do I do if I buy a fake ticket?
If you wind up with a counterfeit ticket , contact local law enforcement to file a police report. Additionally, report the scalper’s behavior through the third-party site you used to set up the transaction.