Where is Virgin Australia head office?
How do I contact Virgin Australia?
To make a new booking, please search for flights or call our Guest Contact Centre on 13 67 89 . To make changes to an existing booking, add baggage, select a seat or order a special meal, please go to Manage My Booking or call our Guest Contact Centre on 13 67 89 .
How do I contact Virgin Airlines?
USA Reservations/ Flight Information: +1 800 862 8621 (Open 24/hours day) Special assistance: +1 888 747 7474. Flying Club: +1 800 365 9500.
What terminal does Virgin Australia use in Sydney?
Is Virgin Australia in financial trouble?
After failing to secure agreement on financial support, Virgin Australia was placed under voluntary administration on April 21. The airline now owes almost $7 billion to more than 12,000 creditors, and will next meet on August 22. LIVE UPDATES: Read our blog for the latest news on the COVID-19 pandemic.
Who is the CEO of Virgin Australia?
Jayne Hrdlicka (Nov 2020–)
Is it cheaper to cancel a flight or change it?
If you want to change a ticket , you only have to pay the difference in fare. Refunds on canceled flights are given as a travel credit, which can typically be used within one year of the booking date. If you’re looking for a same-day flight change, it will depend on the original ticket purchased.
How do I get a refund from Virgin Australia?
Refunds can be requested by contacting the Guest Contact Centre or by emailing your booking reference number, the name of the passenger and flight dates to [email protected] virginaustralia .com. An administrative fee may apply to refunds depending on the fare rules and reason for the refund .
How do I get through virgin?
Virgin Media’s customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers.
Will Virgin refund my flights?
Virgin’s Guest Compensation Policy says that if they need to cancel your flight and can ‘t offer you a suitable alternative, you can ask for a credit or refund . However Virgin note that because they’re in voluntary administration, their ability to provide “a normal travel credit or refund ” is impacted.
Will I get a refund if I cancel my Virgin flight?
If your flight is cancelled , you are entitled to a full refund , per existing Virgin policy.
Can I get a refund on my Virgin flight?
(b) If your Ticket is refundable and you have not used any of it, you can ask for a refund of the entire amount paid (including any taxes, fees and charges). (a) If you have bought a non- refundable Ticket, you should take out travel insurance in case you need to cancel.
Which terminal is Virgin Australia?
Is Terminal 2 domestic or international?
The airport has two terminals for scheduled commercial passenger services: Terminal 1 at Santacruz for domestic flights and Terminal 2 at Sahar for both international and domestic flights.
What terminal is Virgin domestic?
Virgin Australia Terminal Sydney Domestic Airport, through security, immediately to your right or via escalator from the food court on the concourse level. Select Guests can also access Sydney Lounge Premium Entry and Premium Valet, with direct kerbside lounge access at the western end of Terminal 2 on Departures Road.